Service

OEM & ODM

In addition to our full range of integrated solutions, we offer cost effective OEM / ODM services to cater for new challenges and technologies rapidly emerging from customers’ applications in different industry sectors. A fast prototyping service can be provided for ensuring our customers are first to market and stay ahead with flexible market driven solutions.

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Post-sell Support

01.

Remote technical support

Remote technical support is available to all the product range in order to ensure the proper use of product

02.

Inspection on regular-basis

Provide inspection services which is on regular basis, product training and technical consultation will be available free to charge as well.

03.

Providing all-around technical support on call 24/7.

We provide life-time technical support for all products on call 24/7.

AmpLink keeps customer updated on the newest product technologies and offer consulting and training for the same.

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FAQ

Frequently asked questions about our products & services.

Quick response time for customer / field quality issue:

Quick feedback with initial analysis result and containment action within 48 hours.

Complete 8D report cycle time < 10 working day.

Regular continual improvement

Daily / Weekly / Monthly report, risk detection, CAR ( 8D generate )

Continual quality improvement project.

Service and Technical Support

FAE / FQE on line technical support, application support and field issue resolving.

1% spare parts for containment swop.